media

production

  • Script, record, animate, edit, and publish marketing-style or troubleshooting product videos

  • Create high-quality GIFs and screenshots for public-facing articles

  • Localization strategy for circulation and market parity

operations

  • Work cross-functionally to build a media strategy from the ground up for the Square support center and Square youtube channel

  • create extensive documentation for internal stakeholders to templatize workflow and scale production

  • Determine and track media KPI metrics—focusing on conversion, consumption, and customer self-servicing


iconography

80x80

Icon Design